Privacy Policy

NATURA VALUES YOUR SECURITY

Please read the privacy policy carefully to know the terms and conditions where your information will be stored, used and protected on our website. When providing personal information or navigating on the website, you shall automatically agree with the regulations of use, protection and security herein established.

Information Collection

When using some services of our website, such as shopping on-line, or participating in contests, we will request that you identify yourself. The identification consists of filling out a personal registration containing the mandatory and optional fields. Besides registration information, Natura may also store data about your purchases and other kinds of interaction with the website.

Purpose

The information collected aimed to provide an individualized and special treatment for each customer. Through this information, we seek to improve our channel of communication with the consumer, to know him better and provide services which meet his needs, expectations and preferences.

Ways of Using

You may receive, if you previously authorize at the time of your registration on the website, customized reports, according to your interests. In this case, Natura may further send correspondences, advertising and institutional materials, as well as to make confirmations or cancellations of operations made by you on the website. If you do not want to receive e-mails, you may cancel your receipt by accessing your registration.

Your information shall be further used for statistic purposes about your profile and of other users who access the website, enabling the development of customized products and services.

Your personal data will only be shared with partners of Natura that come to offer services and synergic information to the strategy of the website, and with your express approval and authorization. If, by any circumstance considered special, your data have to be disclosed to business partners, this shall be explained to you prior to the collection or transfer of data.

Security and protection - Data Encryption

Your information will be stored in a safe server, and whenever there is the need to identify or provide confidential information, the transmission of data between your computer and the Natura Campus website will be made through a safe connection.

Privacy

All information collected on this website shall be stored in our database without human interference. In addition, all analyses made with your individual information will also be made by electronic processing and the results presented will always be statistic summaries where your name will never appear.

Use of cookies

This website uses an identification technology based on cookies, small text files sent from the internet to your navigator that remain stored on your computer and that enable to recognize computers which access our website. Through them, we can recognize your preferences and provide customized contents. These cookies are safe, private, anonymous, do not transmit virus and are only used in benefit of our customers. They are also used to measure certain traffic standards on the website in order we can understand interests and behaviors of navigation. In general, the navigators (Netscape, Internet Explorer) are already set in order to enable the creation of cookies. You may also specify if you wish or not to be asked by the program before a certain website places a cookie in the hard drive of your computer.

Likewise, you may choose to consent or not that your navigator accepts the cookie of Natura Campus or any other cookie, besides specifying different settings for different security zones.

It is worth mentioning that the cookies, after accepted, act as your visitor’s card, i.e., are a way to facilitate users’ identification as soon as they connect to the website. Therefore, we access the information from your account stored in our computers for the purpose of providing a better and more focused service.

Links to other websites

The http://naturacampus.com.br website may contain links or frames of other websites, which may be our partners or not. These links and frames, when provided, only seek to provide one more benefit in contents and services to the users of our website. It should be noted that the inclusion of these links and frames on this website does not mean that the naturacampus.com.br website has knowledge, agrees or is responsible for the said links and frames or for their respective contents.

It should be noted that our purpose is of only providing links or frames of companies which are trustworthy and of good standing. However, Natura shall not be responsible for information, products and services obtained by the users on the said websites, or for commercial practices and privacy policies adopted by such companies, and may not be held liable for any losses or damages resulting from the use of these resources.

The naturacampus.com.br website shall only provide your personal information to third parties, even the ones who have links with this website, upon your consent.

Changes in the privacy policy

Natura Campus reserves the right to modify, change, add or remove parts of this policy at anytime.

All rights reserved. All trademarks registered.

TERMS AND CONDITIONS OF USE

I - INTRODUCTION

This document contains important LEGAL INFORMATION for use of Natura Campus, an initiative of Natura Cosméticos S.A. It has the purpose of stimulating the spread of contents about sustainability and network of people involved with Natura brand, in a collaborative manner.

II - DEFINITIONS

The service provided on this website is offered to people over 18 years old, or under this age upon consent of their parents or responsible. It is provided free of any performance obligation or commitment. Recognizing the worldwide Internet, the USER agrees to comply with any legislation from the place where he is located that sets forth the conduct of USERS in the network, or about acceptable contents, as well as the laws in force in the headquarters of the company responsible for the community, i.e., Brazil.

Terms and Conditions of Use: rules established for the website use.

Privacy Policy: rules about maintenance and protection of the user’s personal data.

User: every person that has any kind of access to the website http://naturacampus.com.br

Website: designates the address http://naturacampus.com.br, sa website under responsibility of Natura, a company enrolled in the CNPJ/MF under no 71.673.990/0001-77, with headquarters located in Brazil, in the City of Itapecerica da Serra, State of São Paulo, at Rodovia Régis Bittencourt, s/n, Km. 293, Potuverá, CEP 06882-700, to where any notification, summons or subpoenas shall be addressed and that shall only be valid upon the issuance of notice of receipt.

Content: any and all information accessible as part of, or through the Website (data, texts, software, music, movie or another audio, photography and other images, videos or any information related to the profile).

III - INFORMATION

The website http://naturacampus.com.br seeks to ensure, as far as possible, that the information provided is accurate, complete, updated and that its use does not have interruptions or errors. The use of this content, including all information available at the Website or accessed through it, as well as any construction about it or any insertion in other contexts, are under sole responsibility of the USER. The information contained on this website may be updated or modified periodically. As a consequence, it shall not be considered as definitive. NATURA further reserves the right to modify, suspend or discontinue the Website, with or without prior notice without being responsible for such fact. NATURA reserves the right to refuse the service rendering to any person, at any time, and without giving any reason. Aiming at ongoing improvement in a unilateral manner, NATURA may modify or review the conditions of this instrument, binding the USER to all changes made. When navigating through the website, the USER accepts to comply with the Terms and Conditions of Use in force on the date and, therefore, he shall check them previously every time he visits the website.

IV – PRIVACY OF OUR USERS

The registration information and others about the USERS are liable to the treatment defined by the privacy policy online, being this condition of use of the Website. For further information, please check the document “Privacy Policy”. Such document is an integral part of the Terms and Conditions of Use of the website http://naturacampus.com.br and shall be read carefully by all USERS before accepting and using the Website. The USER hereby agrees that NATURA may assign or disclose personal information included in the contents of its Website, if it comes to be ordered by a court or governmental decision.

V – USE OF WEBSITES AND THEIR LINKS

Through services and features provided by the website http://naturacampus.com.br, the USER may enter an image in his profile, publish comments with texts, images and videos. At the time of creation of its login, Natura Campus, at its own discretion, shall provide for the permission profiles. Only the blog administrators’ group may start a new discussion in certain areas of the Website. Having in view the impossibility of having a prior monitoring of contents posted by its USERS, NATURA assumes no responsibility for such contents, for the communication among USERS of this service channel (whether by photo, video or any other means) or for their conduct, provided that, in case of violating the right of any member of the group or third parties, the one who adopted the conduct not compatible with these Terms or with the laws in force shall be sole responsible. NATURA does not support, represents, guarantees that any communication published on the Website by the USERS is real, strict or reliable, or subscribes the content of any opinion expressed or transmitted by them. Likewise, NATURA is not responsible for websites of third parties as well as for contents related to them or existing in them, or supports or shall be responsible for any content therein provided. The existence of links to other websites does not imply in social, supervision, complicity or solidarity relation with the mentioned websites and their contents.

VI – SENDING CONTENTS

The contents are of sole responsibility of the one who created them. NATURA reserves the right to refuse the acceptance, publication, disclosure or transmission of any contents, at its own discretion. When sending contents produced by the USER, this grants Natura, the website http://naturacampus.com.br and its licensors a free, non-exclusive, irrevocable, global and lifetime license to disclose, exhibit and market such contents freely with any third parties and for any purposes, including edition, translation, publication and others, in traditional media (such as printed media and TV), electronic environments and/or any supports able to fix information. The USER is aware that the contents sent to Natura Campus may be downloaded without any protection and/or may be retransmitted to third parties by e-mail, MSN or any other way. The USER agrees that, pursuant to Brazilian legislation, the ideas provided by him in any service, feature or space provided on the website shall not be liable to protection related to intellectual property, becoming public and free of any expectation of right or profit by the USER, and they may be used by NATURA, or by any other USER who has access to it, without any remuneration to the USER. Therefore, when submitting an idea to the website, instantly, there will be the loss of the feature “novelty”, reason by which only ideas liable to disclose shall be posted, that the USER is not impeded from disclosing due to non disclosure agreements, or in virtue of other obligations of the same kind. The USER expressly represents the contents provided do not affect intellectual property rights, image rights, among others, provided that the sole and exclusive responsible for the contents delivered to Natura Campus website represents he has consent of any and all person which is shown in the contents delivered for the use of his image, voice, name, intimacy and other personality rights and that included all credits necessary to reserve moral rights of copyright holders. The USER undertakes not to spread contents which: 1. Instigate, threaten, offend, affect the image, invade privacy or affect other USERS or third parties; 2. Have the purpose of obtaining any illegal access to database of Natura Campus website, and/or third parties; 3. Change and/or copy files or further obtain passwords and data of third parties without prior consent; 4. Contain illicit material; 5. Disrespect the law, moral, good practice, regulations of copyrights and/or industrial property, rights to honor, private life, image, family and personal intimacy, undertaking the USER to follow moral and ethics standards in force as well as national and international laws applicable to the species. 6. Encourage the practice of discriminating acts, without regard to sex, race, religion, beliefs, age, or any other condition; 7. Transmit, motivate or enable the access to violent, illicit or pornographic products, services or messages; 8. Have the purpose of marketing, advertising or exchanging any kind of product or service, without written and prior consent of NATURA, under penalty of immediate removal from the website. – 9. Induce or encourage to get involved in dangerous, risky or harmful activities to your health and physical harmony; 10. Are false, ambiguous, inaccurate, exaggerated or outdated such that they may induce to mistake as to their object or about intentions or purposes of USERS; 9. Violate the communication secrecy; 11. Those constituting illegal, deceitful or unfair advertising; 12. Contain any virus, spam or other electronic or physical elements which may damage or impede the regular working of the network, system or computer equipment (hardware and software) of third parties or that may damage electronic documents and files stored in this computer equipment.

VII – REMOVAL OF INAPPROPRIATE CONTENT AND USE REPORTING

NATURA shall use its best endeavors to conduct any internal investigation for the purpose of removing contents, provided that, upon request of the affected party presenting the reasons and indications that a certain content violates the laws, the Terms and Conditions of Use of the Website and/or the Guide of Coexistence. In case of enough indications or finding that a certain content violates the aforementioned provisions, NATURA, at its own discretion and without any prior notice or motivation to the USER, may remove the abusive contents or suspend the violation USER’s account. On its pages, NATURA shall provide a specific channel for the treatment of abuse cases through the link “report abuse”. For the abuse notice being considered valid, the USER shall specify the following data, whenever applicable: 1. Specification of the alleged wrong conduct happened on the website and, especially when its about a supposed violation of copyrights, a precise and complete indication of the contents protected and allegedly violated; 2. Facts or circumstances which show the illicit nature of such activity. The name and email address of the claimant shall be sent to the website moderators.

VIII – INTELLECTUAL PROPERTY

The contents of Natura Campus screens, as well as the programs, database, networks and files which enable the USER to access and to use its account, are Natura’s property and are protected by international treats and laws of copyrights, industrial property and competition. When accessing the website, the USER represents he will respect all intellectual property rights of Natura Campus website as well as all rights related to work of third parties who are or were, somehow, available on the website. Just accessing the website does not confer the USER any right of using distinctive signs, patents, literary-musical, artistic, and literary works or any other protected intellectual creation which are or were available in it. Making the temporary file or print of contents offered by Natura Campus website is allowed for private use only, being forbidden its use for commercial, advertising purposes or any other against the reality for which it was conceived, as herein set forth. Therefore, reproduction, distribution and disclosure, whether total or partial, of texts, illustrations, charts and other intellectual works which compose the website are equally forbidden without the express, personal, non-transferrable, and prior consent of Natura Campus, specifically for each use. The creation of immoral, obscene, defamatory, or illegal derived works which may violate moral and good practices is prohibited or further, the use of such material which affects honor, reputation or respectability of Natura or third parties, under penalty of bearing the penalties applicable by legislation in force. The USER assumes any and all civil and/or criminal responsibility for the misuse of information, texts, charts, brands, works, in short, of any and all right of industrial or intellectual property of this website. Any use not contemplated in this authorization shall be considered as a violation of copyrights and shall be liable to sanction applicable in the Law 9.610/98.

IX – USER’S RESPONSIBILITY

The USER is full responsible for: 1. Providing his own access to the Internet as well as for paying all service fees which may be charged by third parties in relation to such access; 2. Providing his own access to an address of sending electronic messages and paying all service fees which may be charged by third parties in relation to such access; 3. Providing all equipment necessary for his connection to the Internet, including, but not limited to a computer and a modem; 4. Making his own registration on the website, being responsible for the correction and veracity of data provided, as well as for keeping his access password; 5. Keeping his computer environment safe with the use of tools available, such as antivirus and firewall, among others, updated in order to contribute for the electronic risk prevention from the USER’s side; 6. The use of material and/or content which may violate the right of third parties; 7. The content provided by him at Natura Campus, ensuring it does not violate any right of third parties. The USER undertakes to compensate Natura in a countdown action for any losses brought to it arising from actions which involve USER’s practice, including the effects of Art. 70, III, from the Civil Procedural Code.

X – EXCLUSION OF GUARANTEES AND RESPONSIBILITY

Due to operational issues and outsourcing of services, the website and the services are liable to any problems of interruption, technical failure, and/or temporary operation unavailability. When reasonably possible, NATURA shall previously warn the operation interruptions of the website and services to its USERS. NATURA exempts from any responsibility for damages and losses of any kind that may arise from the lack of availability or continuity of the website operation. Likewise, NATURA shall not be responsible for any damage or loss in the USER’s equipment caused due to failures in the system, in the server or in the connection arising from third party conducts, including due to malware, such as virus, etc. And further, it shall not be liable for any damage to the equipment or connection of the USER arising from the access, use or navigation of the website, as well as the transfer of data, files, images, texts, audios or videos contained in it. NATURA SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM CRIMES OF INSULT, SLANDER, DEFAMATION, FRAUDS AND OTHERS COMMITED BY OR AGAINST ITS USERS. NATURA SHALL NOT BE FURTHER LIABLE FOR LOSSES AND DAMAGES CAUSED BY THE MISUSE OF CONTENTS OR SERVICES PROVIDED THROUGH THIS WEBSITE OR DUE TO THE MISUSE OF THE RESOURCES OF THIS WEBSITE BY THE USER. Although it uses its best efforts in the security of its systems, considering the vulnerability and the constant advance of invasion technology, NATURA SHALL NOT BE LIABLE FOR ACTS OF THIRD PARTIES WHO SUCCEED AT GATHERING OR USING, BY ANY MEANS, REGISTRATION DATA AND INFORMATION PROVIDED BY THE USER on the website.

X – EXCLUSION OF GUARANTEES AND RESPONSIBILITY

The tolerance to any failure to comply with any clauses and conditions of this instrument shall not imply in novation of obligations herein set forth and further shall not impede or inhibit their enforceability at any time. These Terms and Conditions constitute the entire agreement between the parties, superseding any understanding previously entered.

These Terms and Conditions of Use are governed by the legislation of the Federative Republic of Brazil. Their text shall be construed in Portuguese language. The website USERS are liable to the Central Court of the Judicial District of the City of São Paulo, State of São Paulo.